Name: Steven Joeng ID: 1000819856
Q1, Based on the article, there was a group of external stakeholders (related to the politics) involved in the Sudan e-Passport project. How did their needs and expectations affect the overall project management success?
Answer:
The group of external stakeholders was the Ministry of Interior of Sudan also known as MOI of Sudan, which 100% own the Kushite Integrated Co. Ltd.
To reach the goal they want and fulfill their needs and expectations, the MOI and Kushite took care about the internal work packages and supported by HJP consulting, so that it affect the overall project management success. The internal work packages such as:
- Business process re-engineering
- Site security management systems
- Logistics
- Personnel
- Quality assurance processes
-procurement contract
In conclusions, Intensive involvement of the Senior Executives of Kushite and Senior Officers of the MOI was affecting the overall project goal and success.
Q3, Analyze which project management process groups were affected to cause the conclusions listed in lessons learnt. Elaborate your reasons.
Answer:
There were five project management process groups, from those five, only two that applicable and affecting the project, so that the conclusions are formed to learn from the past.
First is project initiation that covers on this lesson.
- Internal work packages and supply chain activities must be coordinated by a single project management. The important point is by choosing the right project manager, because only one project manager can be work at a project. To initiate a project, someone must define the business need for the project, someone must sponsor the project, and someone must be a project manager roles to coordinates the project.
Second is project planning that covers on these lessons.
- Qualification plans for components must be agreed between issuer and supplier in a very early stage.
- A formal change management process must be installed right from the beginning. These meant to avoid the mistake that occur when the project was on the executing processes, so that they won’t to redo the project, or precede the project with an error within. Project planning divided into scope management, schedule management, cost management, procurement management and so on, which is defining each knowledge area as it relates to the project.
Friday, July 31, 2009
1000715602, Membere I. Membere. IT project management office in south carolina.
QUESTION(2)
(2)$2.3 trillion is not a small amount of money. in your opinion with regards to theory, how was the project sponsor(s) persuaded to invest in such project? Give example of tools used during the initiating phase for this purpose?
ANSWER 2
My opinion on how project sponsors were persuaded about South Carolina IT project office.
Actually, $2.3 trillion is not a small amount of money based on the article of our project because it is clearly written according to U.S. Department of Commerce’s Bureau of Economic Analysis that “ public and private sectors spent an estimated $2.3 trillion in 2001 on projects ranging from construction, research, development and information technology. This staggering amount is the equivalent of one quarter of our country’s gross domestic product (GDP)” and the above mentioned amount is huge for a project therefore before any project sponsor will invest on project with
that huge amount, something must have persuaded or triggered the project sponsor.
And from my opinion what persuaded the project sponsors to invest in the project is
that they were faced with some IT project management problems to a statewide level and they believed bringing up a project of that kind will help to minimize or put their problem to an end since their priority is to afford to citizens and government agencies in terms of project scope, quality, time and cost through IT projects and they believe with the execution, leadership, direction and assistance of the PMO, the State of South Carolina can be assured that its future technology projects will be managed by some of the most qualified project managers in the country and that seems to be a human development capital project and they executed their project successfully with the help of some cost management tool and techniques, cost analysis tool, and communication management tools like policies, templates, metrics, dashboards, reporting requirements, glossary of terms, etc. and my opinion is supported with application of Mcclelland theory of achievement which state that “achievers like challenging projects with achievable goals and lots of feedback”.
QUESTION(3)
This article mentioned the benefits provided by the south Carolina IT PMO. were these benefits achieved? How did they evaluate these achievement? Elaborate.
ANSWER 3
Basically numerous benefits were provided and achieved by the execution of South Carolina IT project management office not only to the government agencies across the state but also to citizens of South Carolina as well, the PMO provided benefit improvement like , Staff productivity, Time and budget performance, Estimations and overall quality, Customer satisfaction , Response time etc, and In addition to the progress made in the areas of State policy, methodology, training and certification, the PMO has also made significant contributions in a number of other areas including endeavors in project management networking, education, oversight on the state and national level and the project was evaluated impressively because it covers the triple constraint of project management which are scope, cost, and time, and these constraints are the major benefits needed from projects.
(2)$2.3 trillion is not a small amount of money. in your opinion with regards to theory, how was the project sponsor(s) persuaded to invest in such project? Give example of tools used during the initiating phase for this purpose?
ANSWER 2
My opinion on how project sponsors were persuaded about South Carolina IT project office.
Actually, $2.3 trillion is not a small amount of money based on the article of our project because it is clearly written according to U.S. Department of Commerce’s Bureau of Economic Analysis that “ public and private sectors spent an estimated $2.3 trillion in 2001 on projects ranging from construction, research, development and information technology. This staggering amount is the equivalent of one quarter of our country’s gross domestic product (GDP)” and the above mentioned amount is huge for a project therefore before any project sponsor will invest on project with
that huge amount, something must have persuaded or triggered the project sponsor.
And from my opinion what persuaded the project sponsors to invest in the project is
that they were faced with some IT project management problems to a statewide level and they believed bringing up a project of that kind will help to minimize or put their problem to an end since their priority is to afford to citizens and government agencies in terms of project scope, quality, time and cost through IT projects and they believe with the execution, leadership, direction and assistance of the PMO, the State of South Carolina can be assured that its future technology projects will be managed by some of the most qualified project managers in the country and that seems to be a human development capital project and they executed their project successfully with the help of some cost management tool and techniques, cost analysis tool, and communication management tools like policies, templates, metrics, dashboards, reporting requirements, glossary of terms, etc. and my opinion is supported with application of Mcclelland theory of achievement which state that “achievers like challenging projects with achievable goals and lots of feedback”.
QUESTION(3)
This article mentioned the benefits provided by the south Carolina IT PMO. were these benefits achieved? How did they evaluate these achievement? Elaborate.
ANSWER 3
Basically numerous benefits were provided and achieved by the execution of South Carolina IT project management office not only to the government agencies across the state but also to citizens of South Carolina as well, the PMO provided benefit improvement like , Staff productivity, Time and budget performance, Estimations and overall quality, Customer satisfaction , Response time etc, and In addition to the progress made in the areas of State policy, methodology, training and certification, the PMO has also made significant contributions in a number of other areas including endeavors in project management networking, education, oversight on the state and national level and the project was evaluated impressively because it covers the triple constraint of project management which are scope, cost, and time, and these constraints are the major benefits needed from projects.
Dost Mohd. Bayzid Majumder - 1000921980
Question No. 1. The article stated that one of the challenges is “ human face”, where customers still value personalised and responsive services from their bankers. How was this 'challenge' being handled in the planning and evaluation?
Answer:
The article of the Commercial Bank of Africa Limited (CBA) to upgrade their current banking system which has been supporting their business for more than a decade, states that their objective is to generate a new generation banking system with more fascilities and services in order to value the customers for their better future. For this, personalized and responsive services from the bankers is highlighted to be the core objectives for their huge range of customers globaly.
In this case, CBA requires a compete planning and evaluation of the project from the dealer financial services software company TEMENOS™.
Planning:
System analysis and break down of the system by diagraming the problems is to be done in order to define the specific requirements of the customers.
Maintainance of the system with frequent system analysis will help the system to work properly without creating problems to the customers.
The new software upgrade and new generation fascilities will create advanced banking system to provide personalized and responsive services. Like –
Service delivery through multiple channels encompassing traditional branches, ATM`s, point of sale and electronic / internet banking channels
Hubbing of IT operations as the bank expand in the country and the region
Business information management and customer relationship management
Improve hardware and software specifications to meet current needs
Training of staff to be aware of the new system in order to respond to the customer's problems immediately
Alerting client base and customers of the new system
Evaluation:
The project's system is evaluated with the improved service delivery and reduction of the futre costs of the customers.
The online services of the improved banking system allows the customers to manage various aspects of their credit accounts from their home which saves their time and gives them complete control over their own account
It improves the money tallying from the tellers end and improves the security of the banking accounts.
It also improves the responding time between the machines and the human beings with the bank which enables the customers to have better banking experiences.
Question No. 3. The project implementation is the vital part in the whole process of project management, because it would affect the customers' views if anything goes wrong with this phase. Describe the activities that the project manager could plan for this stage, to avoid any risk of failure.
Answer:
For the avoidance of any risk of failure in the banking system, the new and advanced T24 Model bank of TEMENOS™ installed at the Commercial Bank of Africa Limited (CBA) has implemented some new plan and activities. This will affect the customers' views about the banking system.
Implementation:
Implemention of the new core banking system, T24 presents an ideal opportunity for the customers to realize substantial gains in competitive advantage and operational efficiencies. High standard automated services can provide at-ease and more convienient banking system.
TAABS:
The improved T24 simplifies the implementations by combining with their new implementation analysis toolkit TAABS. The toolkit is a fully automated service to analize phase of the project with –
automate interviews,
full audit and
automatic construction of T24 parameter structure.
The system also implements evaluation of the initial return on investment that justifies their section of T24 by monitoring the progress of the project in order to check the status and quality of the system to ensure easy banking system to the customers without any hassle.
TOPS:
The Temenos Operational Performance Service (TOPS) identifies both system and non-system requirements to generate immediate business value. It executes an approach of creating a future vision for an agreeed portion of the customer's business, from a business point of view, with a clear roadmap to achieve that vision, a clear assessment of the benefits which could be achieved in doing so and a view on how they would be measured. Thus, the TOPS services provides a complete Business solution to the customers to deliver an assessment of their current situation, including a Pain Pint Catalogue and identifies a prioritized “quick wins”.
Management Consulting Services:
The Temenos Management Consulting Services is fully documented in the ARIS process modeling system, from IDS-Scheer. By utilizing its expertise in business process the service guides the customer in the transformation of their business, based on the alignment with the process with results in dramatic improved efficiencies, low risk and improved service.
TAM:
The Temenos Application Management Service (TAM) can support the local implementation of the customers to offer a remote administration service. This service provides low cost and high quality t24 support.
Thus with these implementations of the new banking system at CBA, their clients can be highly satisfied and be tension-free with the avoiding risk of failure in their business.
Sudan e-passport / Ravinder Singh / 1000819822
1).Based on the article , there was a group of external stakeholders (relate to politics) involved in the Sudan e-passport project. How did their needs and expectations affect the overall project management success?
The group of external stakeholders are MOI and Kushite, both of this external stakeholders affect overall project management success of Sudan e-passport project because they are ongoing to negotiate to many things with suppliers, and HJP provide training to MOI and Kushite.
MOI and Kushite also take care about their internal work packages such as:
- Business process re-engineering .
- Site security management system.
- Logistics such as: 1. Stock management
2. Secure storage and transport of blank booklets.
- Personnel.
- Quality assurance processes .
- Procurement contract .
So they are all that affect overall project management success.
4). In your opinion, how did the project manager able to produce the results as listed in the success factors? Relate each success factor to the project management process groups.
In my Opinion the project manager able to produce the success result because they did the project step by step from initiation activities to planning activities, executing activities, monitoring ,controlling activities and closing activities in a proper way.
From the article we knew that these are the success factors :
· Capacity building with the issuers personnel resulted in sound understanding of thecomplexity of the system
· Local project manager with an international background was able to manage the project cross cultural boundaries
· Suppliers communicated well between each other
· Intensive involvement of the Senior Executives of Kushite and Senior Officers of the MOI
Looking more detail to each phase of HJP project:
Initiating processes include defining and authorizing a project. This is one of most important foundation to start the project ,the company must know what there are doing in details and they must know what the company personnel are doing. This process related to the first factor (Capacity building with the issuers personnel resulted in sound understanding of thecomplexity of the system).
Planning process include devising and maintaining a workable scheme to ensure that the project addresses the organization’s needs. In these process we can see that HJP has their planed example qualification planning ,system integration test planning.
Executing processes include coordinating people and other resources to carry out the various plans.This phase relate to the second factor (Local project manager with an international background was able to manage the project cross cultural boundaries). In this phase we can see and example that HJP provides training to MOI and Kushite.
Monitoring and controlling processes include regularly measuring and monitoring progress progress to ensure that the project team meets the project objectives.This process relate to third factor(Suppliers have to communicate well to identify the change and keep the project on track). In this phase the project stakeholders can identify any necessary change that may be required to keep the project on track, and this phase can be seen when MOI and kushite take care about HJP internal work packages to maintain their workers.
Closing process include formalizing acceptance of the project and ending it efficiently. this phase relate to last factor (Intensive involvement of the Senior Executives of Kushite and Senior Officers of the MOI). This can be seen because there still wil be intensive relation between HJP and external stakeholders.
1).Based on the article , there was a group of external stakeholders (relate to politics) involved in the Sudan e-passport project. How did their needs and expectations affect the overall project management success?
The group of external stakeholders are MOI and Kushite, both of this external stakeholders affect overall project management success of Sudan e-passport project because they are ongoing to negotiate to many things with suppliers, and HJP provide training to MOI and Kushite.
MOI and Kushite also take care about their internal work packages such as:
- Business process re-engineering .
- Site security management system.
- Logistics such as: 1. Stock management
2. Secure storage and transport of blank booklets.
- Personnel.
- Quality assurance processes .
- Procurement contract .
So they are all that affect overall project management success.
4). In your opinion, how did the project manager able to produce the results as listed in the success factors? Relate each success factor to the project management process groups.
In my Opinion the project manager able to produce the success result because they did the project step by step from initiation activities to planning activities, executing activities, monitoring ,controlling activities and closing activities in a proper way.
From the article we knew that these are the success factors :
· Capacity building with the issuers personnel resulted in sound understanding of thecomplexity of the system
· Local project manager with an international background was able to manage the project cross cultural boundaries
· Suppliers communicated well between each other
· Intensive involvement of the Senior Executives of Kushite and Senior Officers of the MOI
Looking more detail to each phase of HJP project:
Initiating processes include defining and authorizing a project. This is one of most important foundation to start the project ,the company must know what there are doing in details and they must know what the company personnel are doing. This process related to the first factor (Capacity building with the issuers personnel resulted in sound understanding of thecomplexity of the system).
Planning process include devising and maintaining a workable scheme to ensure that the project addresses the organization’s needs. In these process we can see that HJP has their planed example qualification planning ,system integration test planning.
Executing processes include coordinating people and other resources to carry out the various plans.This phase relate to the second factor (Local project manager with an international background was able to manage the project cross cultural boundaries). In this phase we can see and example that HJP provides training to MOI and Kushite.
Monitoring and controlling processes include regularly measuring and monitoring progress progress to ensure that the project team meets the project objectives.This process relate to third factor(Suppliers have to communicate well to identify the change and keep the project on track). In this phase the project stakeholders can identify any necessary change that may be required to keep the project on track, and this phase can be seen when MOI and kushite take care about HJP internal work packages to maintain their workers.
Closing process include formalizing acceptance of the project and ending it efficiently. this phase relate to last factor (Intensive involvement of the Senior Executives of Kushite and Senior Officers of the MOI). This can be seen because there still wil be intensive relation between HJP and external stakeholders.
Thursday, July 30, 2009
CC211_Sudan E-passport_Clement Subana_ 1000818357
1. Based on the article, there was a group of external stakeholders (related to politics) involved in the Sudan e-Passport project. How did their needs and expectations affect the overall project management success?
A Group of external stakeholders involved in the Sudan e-Passport project were MOI and Kushite.
MOI and Kushite affect the overall project management success by did their needs: business process re-engineering, site security management systems, logistics, personnel, quality assurance processes, procurement contract.
Their expectations for each needs are:
• Business process re-engneering: secure enrolment and delivery processes; and central IT processes
• Site security management systems: passport assembly site; and personalization sites and central IT centers
• Logistics: stock management; and secure storage and transport of bank booklets
• Personnel: intensive training on ICAO standards, system architecture; and training of police officers, who operate enrolment delivery
• Quality assurance processes: outgoing inspections of e-passport manufacturer; and incoming inspections at de-central stocks
• Procurement contract
2. According to the HJP consulting project workflow diagram, there are four phases of work related to testing. Name of the test done and who were involved in those tests (as testers). Categorize the tests according to the four phases learnt in theory
There are five test of work related to testing which are:
1. Interoperability / conformance test
2. System (site) acceptance test
3. Factory (site) acceptance test / qualification
4. System integration test
5. Component or unit test
The tester for Interoperability / conformance test, System (site) acceptance test, and Factory (site) acceptance test / qualification are Ministry of Interior of Sudan.
The tester for System Integration test: Kushite Integrated Co. Ltd which is 100% owned by MOI
The tester of those test for Component or unit test: Germany, Slovenia, France, Switzerland
Four phases that those test categorized are:
1. Interoperability / conformance test concept phase
2. System (site) acceptance test development phase
3. Factory (site) acceptance test / qualification development phase
4. System integration test implementation phase
5. Component or unit test close-out phase
A Group of external stakeholders involved in the Sudan e-Passport project were MOI and Kushite.
MOI and Kushite affect the overall project management success by did their needs: business process re-engineering, site security management systems, logistics, personnel, quality assurance processes, procurement contract.
Their expectations for each needs are:
• Business process re-engneering: secure enrolment and delivery processes; and central IT processes
• Site security management systems: passport assembly site; and personalization sites and central IT centers
• Logistics: stock management; and secure storage and transport of bank booklets
• Personnel: intensive training on ICAO standards, system architecture; and training of police officers, who operate enrolment delivery
• Quality assurance processes: outgoing inspections of e-passport manufacturer; and incoming inspections at de-central stocks
• Procurement contract
2. According to the HJP consulting project workflow diagram, there are four phases of work related to testing. Name of the test done and who were involved in those tests (as testers). Categorize the tests according to the four phases learnt in theory
There are five test of work related to testing which are:
1. Interoperability / conformance test
2. System (site) acceptance test
3. Factory (site) acceptance test / qualification
4. System integration test
5. Component or unit test
The tester for Interoperability / conformance test, System (site) acceptance test, and Factory (site) acceptance test / qualification are Ministry of Interior of Sudan.
The tester for System Integration test: Kushite Integrated Co. Ltd which is 100% owned by MOI
The tester of those test for Component or unit test: Germany, Slovenia, France, Switzerland
Four phases that those test categorized are:
1. Interoperability / conformance test concept phase
2. System (site) acceptance test development phase
3. Factory (site) acceptance test / qualification development phase
4. System integration test implementation phase
5. Component or unit test close-out phase
ATANDA-ADEBAYO-SHERIFF
1000717517
QUESTION 1&2
Qst1. The article stated that one of the challenges is “human face”, where customers still value personalized and responsive services from their bankers. How was this challenge being handled in the planning and evaluation?
Commercial Bank of Africa, (CBA) expects to improve its competitiveness through the new banking system in the following business areas: Service delivery through multiple channels encompassing traditional branches, ATM's, PRIME & ONLINE (credit and debit system), SMS banking, point of sale and electronic/internet banking channels. Also through Hubbing of IT operations as the bank expands in the country and the region and business information management and customer relationship management. The new system has strong functionalities that will assist the bank to meet much more rigorous regulatory requirements and compliance requirements that are likely to be introduced in the future in various areas such as better risk management, anti-money laundering and CBA selected TEMENOS T24 as the most appropriate system because it is the most technologically advanced banking system that closely matches CBA's core banking system requirements for today and the future.
QUESTION 2
Upgrading from current system to a system is not easy as it seems. Do you think the project team has thought of every possibility of risks in this project? Why do you think so?
With notable application of ICT within the banking sector is the development of produce and services such as:
Internet, Sms and telephone banking, , Electronic bill payment (transfers), Pos banking (Credit and Debit).
Those developments have enables banker to provide more diversified secure and convenient financial services. With ICT application and trends that includes more innovative and sophisticated products e.g ATM services, internet and mobile banking RTGs, etc.
Operation risk mitigation through development of business continuity plans (BCP’s,) which are focused in core banking solutions, banking, back-up systems, Disaster Recovery Sites (DRs) and enhanced security system.
The introduction or upgrading of new core banking system with robust architecture has adaptable to the rapidly changing technological environment e.g. CBA, KCB, SCB.
Commercial Bank of Africa (CBA) is upgrading its core banking system to cope with business growth The Sh323.4 million new core banking system from TEMENOS AG of Switzerland will replace the current iFlex Microbanker system that has been in use since 1995.
CBA becomes the second bank after Kenya Commercial Bank (KCB) to install the T24. CBA managing director Mr Isaac Awuondo said the new generation technology would help the bank face the challenges of a more competitive environment. For CBA the new system is expected to address issues of service delivery through multiple channels such as Automated Teller Machines (ATMs), point of sale, electronic and internet banking. The new system is expected to provide the flexibility and sophistication needed to support the enhanced banking services CBA has earmarked for customers.
The new system will be integrated to the existing framework hence minimizing the overall requirement for hardware investment thus cutting initial investment cost that is associated with upgrading such facilities.
Commercial Bank of Africa, (CBA) expects to improve its competitiveness through the new banking system in the following business areas: Service delivery through multiple channels encompassing traditional branches, ATM's, PRIME & ONLINE (credit and debit system), SMS banking, point of sale and electronic/internet banking channels. Also through Hubbing of IT operations as the bank expands in the country and the region and business information management and customer relationship management. The new system has strong functionalities that will assist the bank to meet much more rigorous regulatory requirements and compliance requirements that are likely to be introduced in the future in various areas such as better risk management, anti-money laundering and CBA selected TEMENOS T24 as the most appropriate system because it is the most technologically advanced banking system that closely matches CBA's core banking system requirements for today and the future.
QUESTION 2
Upgrading from current system to a system is not easy as it seems. Do you think the project team has thought of every possibility of risks in this project? Why do you think so?
With notable application of ICT within the banking sector is the development of produce and services such as:
Internet, Sms and telephone banking, , Electronic bill payment (transfers), Pos banking (Credit and Debit).
Those developments have enables banker to provide more diversified secure and convenient financial services. With ICT application and trends that includes more innovative and sophisticated products e.g ATM services, internet and mobile banking RTGs, etc.
Operation risk mitigation through development of business continuity plans (BCP’s,) which are focused in core banking solutions, banking, back-up systems, Disaster Recovery Sites (DRs) and enhanced security system.
The introduction or upgrading of new core banking system with robust architecture has adaptable to the rapidly changing technological environment e.g. CBA, KCB, SCB.
Commercial Bank of Africa (CBA) is upgrading its core banking system to cope with business growth The Sh323.4 million new core banking system from TEMENOS AG of Switzerland will replace the current iFlex Microbanker system that has been in use since 1995.
CBA becomes the second bank after Kenya Commercial Bank (KCB) to install the T24. CBA managing director Mr Isaac Awuondo said the new generation technology would help the bank face the challenges of a more competitive environment. For CBA the new system is expected to address issues of service delivery through multiple channels such as Automated Teller Machines (ATMs), point of sale, electronic and internet banking. The new system is expected to provide the flexibility and sophistication needed to support the enhanced banking services CBA has earmarked for customers.
The new system will be integrated to the existing framework hence minimizing the overall requirement for hardware investment thus cutting initial investment cost that is associated with upgrading such facilities.
Information Technology Project in Slovenian Schools (1000717628)
3. The project manager was concerned of the ‘limited resources of various kinds’. How did he/she manage this ‘limited resources’, in terms of cost?
As a possible solution of the problem project manager propose an upgrading and renewal model. After two years school computers should be sold, either to teachers or pupils, for example, for 30% of the price. There is a serious problem of lack of teacher's skills to manage the available software and hardware. Apart from the teacher's preservice and inservice training, project manager approach this problem with some organisational solutions (distribution of installed software on CD) and with gradually introducing IT technicians in schools.
Eliminating unnecessary budget: Budgeting officers should divide important level of output components of road transportation and consider output that relate with objective of the project. Budgeting officers would eliminate unnecessary output, which can lead more amount of budget, which included in project proposal without relating with targets. Therefore, budgeting officers can eliminate unnecessary budget and budgeting officers also can select the most important project
4. the success of the Petra project was crucially depended on informatisation of curricula, networking and multimedia, teachers ’ education, establishing the life-cycle of IT equipment and introduction of IT technicians. Was the evaluation of these elements show success? How was it measured?
yes, the evaluation of the elements that Petra project was depended on was showing successfully. Based on the main article and report of solkan school show some good points and the result that were: They’ve shared their knowledge and experiences, also the subprojects through the network and try to solve their problems or develop them to progressed information, knowledge of project to meet its goals. As well Teachers training helped the teachers’ progress during the project developing and it raise the teachers’ abilities and knowledge as well as project getting progressed. The lectures made as very well organized and designed multimedia which is providing efficient data and good knowledge for the students. Besides these kind of teaching is more attractive for students and the teachers and students both will get good result of it.
The measurement of these elements evaluations were grouped in two different ways one measurement way is measuring the evaluation compared to past and the other one is measuring the evaluations compare to other schools and different areas base on time and locations.
NASSER AL_AWD
1000614508 Li Zheng Xin - Biomass Information Service and Awareness Enhancement Program (BioGen Project)
1. In terms of the ‘continuing education’ objective, do you think providing training alone is enough? Elaborate your reason.
No, training alone is not enough. General continuing education refers to has been out of formal education, have joined the adult responsibilities of work and those who have accepted a wide range of education. Professional and technical personnel of knowledge update, add, expand and improve the ability of an additional high-level education. Specifically, the concept of continuing education include the following four kinds of meaning, the first, continuing education is a non-academic adult education; Second, the educated and professional in the education technology has reached a certain level; article Third, the content of continuing education of new knowledge, new technologies, new theories, new methods, new information and new skills; Fourth, the study is aimed at updating knowledge, expand horizons, to improve the knowledge structure, improve the ability of innovation to meet the scientific and technological development, social progress and the needs of their jobs. I think providing training alone is not enough. Constitute two aspects of continuing education is learning and learning order, and links aimed at the "point" of things, order is the "line" thing, we "point" and "line" the perfect combination to solve the problem of the various learning modules . And learning and learning is the learning of different combinations of order, in other words, a good grasp of the order of learning and learning can be an efficient and effective way of learning.
So do all the things have to have a reasonable arrangement and method to achieve the objective and the target can be adopted to achieve good working procedures and working to ensure the link. A reasonable order of learning is to achieve learning objectives not only a prerequisite to improve the efficiency of an important measure for the study.
Good quality of life will enable scholars to obtain training for life and learning the correct understanding of positive and healthy attitude, a sense of responsibility and love, have a strong willpower and self-control, all for the learning habits and style laid a good habit basis. Contribute to a correct understanding of the education of habit learning, the learning ability of the smooth conduct of the study be conducted to provide a guarantee.
3. Based on the ‘immediate objective’ and ‘success criteria’ listed in the article, do you think that ‘time management’ and ‘cost management’ are the main concerns of the project sponsor and stakeholders? Why do you think so?
Yes, I think “time management” and “cost management” are the main concerns of the project sponsor and stakeholders.
First, we know 9 Project Management.
No, training alone is not enough. General continuing education refers to has been out of formal education, have joined the adult responsibilities of work and those who have accepted a wide range of education. Professional and technical personnel of knowledge update, add, expand and improve the ability of an additional high-level education. Specifically, the concept of continuing education include the following four kinds of meaning, the first, continuing education is a non-academic adult education; Second, the educated and professional in the education technology has reached a certain level; article Third, the content of continuing education of new knowledge, new technologies, new theories, new methods, new information and new skills; Fourth, the study is aimed at updating knowledge, expand horizons, to improve the knowledge structure, improve the ability of innovation to meet the scientific and technological development, social progress and the needs of their jobs. I think providing training alone is not enough. Constitute two aspects of continuing education is learning and learning order, and links aimed at the "point" of things, order is the "line" thing, we "point" and "line" the perfect combination to solve the problem of the various learning modules . And learning and learning is the learning of different combinations of order, in other words, a good grasp of the order of learning and learning can be an efficient and effective way of learning.
So do all the things have to have a reasonable arrangement and method to achieve the objective and the target can be adopted to achieve good working procedures and working to ensure the link. A reasonable order of learning is to achieve learning objectives not only a prerequisite to improve the efficiency of an important measure for the study.
Good quality of life will enable scholars to obtain training for life and learning the correct understanding of positive and healthy attitude, a sense of responsibility and love, have a strong willpower and self-control, all for the learning habits and style laid a good habit basis. Contribute to a correct understanding of the education of habit learning, the learning ability of the smooth conduct of the study be conducted to provide a guarantee.
3. Based on the ‘immediate objective’ and ‘success criteria’ listed in the article, do you think that ‘time management’ and ‘cost management’ are the main concerns of the project sponsor and stakeholders? Why do you think so?
Yes, I think “time management” and “cost management” are the main concerns of the project sponsor and stakeholders.
First, we know 9 Project Management.
Knowledge areas describe the key competencies that project managers must develop
Four core knowledge areas lead to specific project objectives (scope, time, cost, and quality).
Four facilitating knowledge areas are the means through which the project objectives are achieved (human resources, communication, risk, and procurement management).
One knowledge area (project integration management) affects and is affected by all of the other knowledge areas.
Time Management
Project Time management refers to a range of skills, tools, and techniques used to manage time when accomplishing specific tasks, projects and goals. This set encompass a wide scope of activities, and these include planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing. Initially time management referred to just business or work activities, but eventually the term broadened to include personal activities also. A time management system is a designed combination of processes, tools and techniques. (Reference from wikipedia)
Project Time Management Processes:
— Activity definition: identifying the specific activities that the project team members and stakeholders must perform to produce the project deliverables
— Activity sequencing: identifying and documenting the relationships between project activities
— Activity resource estimating: estimating how many resources a project team should use to perform project activities
— Activity duration estimating: estimating the number of work periods that are needed to complete individual activities
— Schedule development: analyzing activity sequences, activity resource estimates, and activity duration estimates to create the project schedule
— Schedule control: controlling and managing changes to the project schedule
Cost Management
Project cost management is the process whereby companies use cost accounting to report or control the various costs of doing business, it includes the processes required to ensure that the project is completed within an approved budget.
Project Cost Management Processes
— Cost estimating: developing an approximation or estimate of the costs of the resources needed to complete a project.
— Cost budgeting: allocating the overall cost estimate to individual work items to establish a baseline for measuring performance.
— Cost control: controlling changes to the project budget.
Based on the “immediate objective” listed in the article, we can see the words like “Provide adequate, affordable information services”, “A sustainable and continuously evolving program”. These are all the process in “Time & Cost management”.
Then from the “Success Criteria”, we can see the results by using Time management and Cost management.
So we can see that the “time management” and “cost management” are very important in project management, and “time management” and “cost management” are the main concerns of the project sponsor and stakeholders.
References:
[1] Crimaldi, Laura, "Older residents follow Pathway to college", Boston Herald, Sunday, January 4, 2009. About students successes in the College Pathways program at ABCD Learning Works in Boston, Massachusetts.
[2] http://en.wikipedia.org/wiki/Time_management
http://en.wikipedia.org/wiki/Cost_management
1000614775 Qin Xiao Xia - Biomass Information Service and Awareness Enhancement Program (BioGen Project)
2. Recommend a type of test (other than the ‘rating scheme’) to know if the users consider the information system as fit for its purpose. In your opinion, when should this test be best performed and why.
In my opinion, I think can use Acceptance testing. Normally this type of testing is done to verify if system meets the customer specified requirements. User or customer does this testing to determine whether to accept application. And can use Alpha Testing. Testing after code is mostly complete or contains most of the functionality and prior to users being involved. Sometimes a select group of users are involved. More often this testing will be performed in-house or by an outside testing firm in close cooperation with the software engineering department.
Under normal circumstances, in accordance with different purposes, the user can be a qualitative test to find problems; it could be a quantitative comparison of the merits of two competing products. According to test the characteristics of different products, so the corner can be used while the user testing can also be used to recall the test user, or even the use of collaborative user testing. User testing can be used in the design phase of product testing prototype products really low, can also be used for product testing phase before release can be found in significant availability of optimization problems, can also be used in future product releases for the next version of the optimization to provide a basis.
When you do a good job on the pre-test can be tested. They are including:
1. Preparation of the test script
Mainly refers to the test script to test an outline of the user. Test script is the most basic tasks to develop the test. The development tasks from simple to difficult, or to develop according to the scene.
2. User experience recruiting + rooms scheduled
Users is essential to conduct a user test the general needs of 6 to 8 people, according to the specific circumstances of each situation can change. The user to select the target user, that is, the end-user products, or potential users: such as age products to meet the goal of age, the proportion of men and women to meet the target ratio of products, and the future is likely to use or the use of the product target users. Testing purposes in accordance with different, but also necessary to choose novice users, ordinary users or advanced users. Recruitment difficulties in the user, such as the time or circumstances, if only simple products in order to discover what are the usability issues, and reduce the standard is a viable way: If the company acts as internal staff users.
Then should this test be best performed.
3. Based on the ‘immediate objective’ and ‘success criteria’ listed in the article, do you think that ‘time management’ and ‘cost management’ are the main concerns of the project sponsor and stakeholders? Why do you think so?
Yes. I think that ‘time management’ and ‘cost management’ are the main concerns of the project sponsor and stakeholders.
Time management refers to a range of skills, tools, and techniques used to manage time when accomplishing specific tasks, projects and goals. This set encompass a wide scope of activities, and these include planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing. Initially time management referred to just business or work activities, but eventually the term broadened to include personal activities also. A time management system is a designed combination of processes, tools and techniques. Managers to complete its work well it must be good at taking advantage of their working hours. A lot of work, time is limited. Time is the most valuable assets. Did not have time to plan better, higher goals, ability, and is also empty. Time is so valuable, but it is the most flexible, it can be fleeting, but also can provide the maximum effect. For the production and commercial activities, that is, the potential of capital. In the industrial history of these things do happen often: the difference is only one day, it can lead to a hugely successful business enterprises and the closure of another bankruptcy. So, do not know how to make use of time are the most incompetent managers. A waste of time is tantamount to a waste of corporate wealth. And the goal is to look for ways a person can save and invest time. A successful person and make good use of his time is one of the biggest success factors.
Cost Management is the process whereby companies use cost accounting to report or control the various costs of doing business. Cost management is an important management component of the system which requires a comprehensive, scientific and reasonable, and it increased savings for the promotion and strengthening of economic accounting, and improve enterprise management, improve enterprise management level of the overall cost of great significance.
So I think they are the main concerns of the project sponsor and stakeholders.
References:
[1] World Wide Web: http://www.exforsys.com/tutorials/testing/testing-types.html
http://hi.baidu.com/roadahead08/blog/item/07c332197580b50e34fa41f9.html
[2] Allen, David (2001). Getting things done: the Art of Stress-Free Productivity. New York: Viking. ISBN 9780670889068.
In my opinion, I think can use Acceptance testing. Normally this type of testing is done to verify if system meets the customer specified requirements. User or customer does this testing to determine whether to accept application. And can use Alpha Testing. Testing after code is mostly complete or contains most of the functionality and prior to users being involved. Sometimes a select group of users are involved. More often this testing will be performed in-house or by an outside testing firm in close cooperation with the software engineering department.
Under normal circumstances, in accordance with different purposes, the user can be a qualitative test to find problems; it could be a quantitative comparison of the merits of two competing products. According to test the characteristics of different products, so the corner can be used while the user testing can also be used to recall the test user, or even the use of collaborative user testing. User testing can be used in the design phase of product testing prototype products really low, can also be used for product testing phase before release can be found in significant availability of optimization problems, can also be used in future product releases for the next version of the optimization to provide a basis.
When you do a good job on the pre-test can be tested. They are including:
1. Preparation of the test script
Mainly refers to the test script to test an outline of the user. Test script is the most basic tasks to develop the test. The development tasks from simple to difficult, or to develop according to the scene.
2. User experience recruiting + rooms scheduled
Users is essential to conduct a user test the general needs of 6 to 8 people, according to the specific circumstances of each situation can change. The user to select the target user, that is, the end-user products, or potential users: such as age products to meet the goal of age, the proportion of men and women to meet the target ratio of products, and the future is likely to use or the use of the product target users. Testing purposes in accordance with different, but also necessary to choose novice users, ordinary users or advanced users. Recruitment difficulties in the user, such as the time or circumstances, if only simple products in order to discover what are the usability issues, and reduce the standard is a viable way: If the company acts as internal staff users.
Then should this test be best performed.
3. Based on the ‘immediate objective’ and ‘success criteria’ listed in the article, do you think that ‘time management’ and ‘cost management’ are the main concerns of the project sponsor and stakeholders? Why do you think so?
Yes. I think that ‘time management’ and ‘cost management’ are the main concerns of the project sponsor and stakeholders.
Time management refers to a range of skills, tools, and techniques used to manage time when accomplishing specific tasks, projects and goals. This set encompass a wide scope of activities, and these include planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing. Initially time management referred to just business or work activities, but eventually the term broadened to include personal activities also. A time management system is a designed combination of processes, tools and techniques. Managers to complete its work well it must be good at taking advantage of their working hours. A lot of work, time is limited. Time is the most valuable assets. Did not have time to plan better, higher goals, ability, and is also empty. Time is so valuable, but it is the most flexible, it can be fleeting, but also can provide the maximum effect. For the production and commercial activities, that is, the potential of capital. In the industrial history of these things do happen often: the difference is only one day, it can lead to a hugely successful business enterprises and the closure of another bankruptcy. So, do not know how to make use of time are the most incompetent managers. A waste of time is tantamount to a waste of corporate wealth. And the goal is to look for ways a person can save and invest time. A successful person and make good use of his time is one of the biggest success factors.
Cost Management is the process whereby companies use cost accounting to report or control the various costs of doing business. Cost management is an important management component of the system which requires a comprehensive, scientific and reasonable, and it increased savings for the promotion and strengthening of economic accounting, and improve enterprise management, improve enterprise management level of the overall cost of great significance.
So I think they are the main concerns of the project sponsor and stakeholders.
References:
[1] World Wide Web: http://www.exforsys.com/tutorials/testing/testing-types.html
http://hi.baidu.com/roadahead08/blog/item/07c332197580b50e34fa41f9.html
[2] Allen, David (2001). Getting things done: the Art of Stress-Free Productivity. New York: Viking. ISBN 9780670889068.
TEMENOS(T24)
rajarajeswary a/p v.t .muniandy
100061444
QUESTION 3(The project implementation is the vital part in the whole process of project management because it would affects the customer's view if any things goes wrong with the phase.Describe the activities tht the project manager could plan for this stage,to avoid any risk
Successful project management is a combination of approximately 20% hard skills and 80% soft skills. The hard skills relate to the actual processes, procedures, tools and techniques comprising planning, organizing, monitoring and controlling, while the soft skills relate to the project managers attitudes and behaviour .
IN the project, implementation is important to the project management and it manage by the person who known as project manager.A project manager is person who has overall responsibility for successful planning and execution of a project. Hey / she must possess a combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve interpersonal conflicts as well as more systematic management skills.
Firstly the project manager must make sure the project met its scope.time and goal cost o thta it will be done in the time it had required to finish.Then the communication is very important becausethe project manager shouldbe flexible and communicate effectively becuse he need to communicate with the project sponsor and also stakeholder.its important to make clear about the project activies or the step of the deliaverable project with the stake holder or project sponsor so that clear idea what is goin on with the project.
thirdly the Project manager must consider the project are satified the customer/stakeholder or project sponsor because even its meet the scope,time and goal because the customer/stakeholder or project sponsor might not be satifiesd,if the customer unhappy with the important aspect in the project it will be deemed a failure..
the project manager must focus on
QUESTION4(According to the article, the project team has taken "avery competitive and rigorous system selection process aimed at identifying a new core banking system able to meet CBA growth objectives".Refer to the evalution phase and analyse whether each objective has been succesfully achieved and how.
100061444
QUESTION 3(The project implementation is the vital part in the whole process of project management because it would affects the customer's view if any things goes wrong with the phase.Describe the activities tht the project manager could plan for this stage,to avoid any risk
Successful project management is a combination of approximately 20% hard skills and 80% soft skills. The hard skills relate to the actual processes, procedures, tools and techniques comprising planning, organizing, monitoring and controlling, while the soft skills relate to the project managers attitudes and behaviour .
IN the project, implementation is important to the project management and it manage by the person who known as project manager.A project manager is person who has overall responsibility for successful planning and execution of a project. Hey / she must possess a combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve interpersonal conflicts as well as more systematic management skills.
Firstly the project manager must make sure the project met its scope.time and goal cost o thta it will be done in the time it had required to finish.Then the communication is very important becausethe project manager shouldbe flexible and communicate effectively becuse he need to communicate with the project sponsor and also stakeholder.its important to make clear about the project activies or the step of the deliaverable project with the stake holder or project sponsor so that clear idea what is goin on with the project.
thirdly the Project manager must consider the project are satified the customer/stakeholder or project sponsor because even its meet the scope,time and goal because the customer/stakeholder or project sponsor might not be satifiesd,if the customer unhappy with the important aspect in the project it will be deemed a failure..
the project manager must focus on
QUESTION4(According to the article, the project team has taken "avery competitive and rigorous system selection process aimed at identifying a new core banking system able to meet CBA growth objectives".Refer to the evalution phase and analyse whether each objective has been succesfully achieved and how.
The current system is not bale to provide the flexibilty and sophistication needed to support the enhanced banking system.A new core banking system has been identified that able to meet CBA growth objective.
This project was useful to the bank because it improves service delivery and reduces future costs.
The cost of implementing this project may be on the higher side due to the property rights of the T24system. In addition there has to be training of the staff to learn the new system.
In addition there has to be increased hardware specifications because the system can handle more information therefore the was the need for new servers.
While doing the trail run the feed back from bank customers was that the Online Services allows customers to manage various aspects of their Card Accounts, saving customer time and giving them complete control. It will improve the money tallying from the tellers end and improve security. Furthermore it improves the respondance time between the machines and the human beings with the bank.
cisco telepresence-Mohamed Abdullahi 1000615270
Mohamed Abdullahi Issack(1000615270)
QUESTION 2&3
2.How was the client involved in the project, in terms of evaluation?
The client helps in many ways in recommending and suggesting in making sure that they contributeto the provision of the information that cisco needs and then evaluation is done
The purposes listed for these meeting of the customers in the TelePresence rooms evaluate the measures and deployments made by cisco. Customers presentation also help in evaluation as the article suggests The ability to invite more customers to participate in virtual meetings with experts provides better information and interaction that is where cisco gets more of its evaluation
Our article suggest that most of clients who are the users moreover the Customers will be able to schedule meetings with cisco technical experts more quickly, and Cisco employees will be able to meet with more customers who give the information which is based on the client presentations
3.Do you think that Cisco could repeat the same success for every client? How can they ensure that?
If cisco can note down the information that the client is giving they can repeat same success Simple activation of TelePresence meeting by users means no user training was required .users learn about the TelePresence room availability through announcements on the Cisco IT Website, which also explains the entitlement process and reservation procedures. Although lower levels of user support are required compared to video conferencing systems, a separate IP phone in the TelePresence room allows users to contact the internal technical support team for assistance as needed during a meeting this makes sure that the company archieves all success with every client.
QUESTION 2&3
2.How was the client involved in the project, in terms of evaluation?
The client helps in many ways in recommending and suggesting in making sure that they contributeto the provision of the information that cisco needs and then evaluation is done
The purposes listed for these meeting of the customers in the TelePresence rooms evaluate the measures and deployments made by cisco. Customers presentation also help in evaluation as the article suggests The ability to invite more customers to participate in virtual meetings with experts provides better information and interaction that is where cisco gets more of its evaluation
Our article suggest that most of clients who are the users moreover the Customers will be able to schedule meetings with cisco technical experts more quickly, and Cisco employees will be able to meet with more customers who give the information which is based on the client presentations
3.Do you think that Cisco could repeat the same success for every client? How can they ensure that?
If cisco can note down the information that the client is giving they can repeat same success Simple activation of TelePresence meeting by users means no user training was required .users learn about the TelePresence room availability through announcements on the Cisco IT Website, which also explains the entitlement process and reservation procedures. Although lower levels of user support are required compared to video conferencing systems, a separate IP phone in the TelePresence room allows users to contact the internal technical support team for assistance as needed during a meeting this makes sure that the company archieves all success with every client.
information tecnology in solvenian school
Q3:- There are utilities of physical model on budget allocation. Factors in each group have different utilities issues. This part would propose recommendation for better decision making on budget allocation for budgeting officers. Proposed recommendation mainly focuses on improving budget allocation for road transportation project.
1. Long term planning: Budgeting officers can make use of design factors in order to plan and study road transportation project in long term which would benefit for preparing budget. In addition, project would be ready to be launched with completely information and resources.
2. Emphasis on setting and using performance indicators: Budgeting officers should consider result of measuring performance of project operation by using performance indicators. It would be guideline for considering next project proposal for budget allocation.
3. Eliminating unnecessary budget: Budgeting officers should divide important level of output components of road transportation and consider output that relate with objective of the project. Budgeting officers would eliminate unnecessary output, which can lead more amount of budget, which included in project proposal without relating with targets. Therefore, budgeting officers can eliminate unnecessary budget and budgeting officers also can select the most important project.
4. Understanding technical knowledge of road transportation: Technical terms in physical model of road transportation would make budgeting officers better understanding road transportation project at operational level. It would help budgeting officer consider project easily.
1. Long term planning: Budgeting officers can make use of design factors in order to plan and study road transportation project in long term which would benefit for preparing budget. In addition, project would be ready to be launched with completely information and resources.
2. Emphasis on setting and using performance indicators: Budgeting officers should consider result of measuring performance of project operation by using performance indicators. It would be guideline for considering next project proposal for budget allocation.
3. Eliminating unnecessary budget: Budgeting officers should divide important level of output components of road transportation and consider output that relate with objective of the project. Budgeting officers would eliminate unnecessary output, which can lead more amount of budget, which included in project proposal without relating with targets. Therefore, budgeting officers can eliminate unnecessary budget and budgeting officers also can select the most important project.
4. Understanding technical knowledge of road transportation: Technical terms in physical model of road transportation would make budgeting officers better understanding road transportation project at operational level. It would help budgeting officer consider project easily.
sudan e-passport
Sudan E-Passport
Name : Denny Tan
ID number : 1000818611
3. Analyse which project management process groups were affected to cause the conclusions listed in lessons learnt. Elaborate your reasons.
Name : Denny Tan
ID number : 1000818611
3. Analyse which project management process groups were affected to cause the conclusions listed in lessons learnt. Elaborate your reasons.
Answer: There are five project management process groups. Started from initiating process, planning process, executing process, monitoring and controlling process, and closing process. There are three lessons learnt in the article. There are internal work packages and supply chain activities must be coordinated by a single project management, qualification plans for components must be agreed between issuer and supplier in a very early stage, and a formal change management process must be installed right from the beginning. Planning process is a project management process groups that were affected to cause the conclusions listed in lessons learnt. In the article, Kushite owned by MOI took care the internal work packages, in the project timing there is a statement that since 2005 MOI internal planning and founding of Kushite Integrated Co. Ltd. ongoing negotiations with various suppliers. All of this phase are included in the planning process. In the planning process we have to decide which part have to be done first and which part can be done later and we have to choose the suitable project management.
4. In your opinion, how did the project manager able to produce the results as listed in the success factors? Relate each success factor to the project management process groups.
There are five project management process groups. Started from initiating process, planning process, executing process, monitoring and controlling process, and closing process. These are four success factor in the article.
· Capacity building with the issuers personnel resulted in sound understanding of the complexity of the system
· Local project manager with an international background was able to manage the project cross cultural boundaries
· Suppliers communicated well between each other
· Intensive involvement of the Senior Executives of Kushite and Senior Officers of the MOI
The first point is related to the initiating process because the issuers must initiating the whole project so they can build the suitable system for the project.
The second point related to the planning process because we have to recruit the project manager that have the ability to handle the project.
The third point related to the planning process because if the suppliers communicated well between each other so it will plan the planning very well because they can brainstorm to give a good idea for the project.
The fourth point related to the monitoring and controlling process because the project manager and staff monitor and measure progress against the plans and take the corrective action when necessary to keep the project on track.
cisco TelePresence - Mohammed Shettima Baba-Gana - 1000715687
3. Do you think that Cisco could repeat the same success for every client? How can they ensure that?
ANS- Today, the network is a strategic platform in a world that demands better integration between
people, information, and ideas. The network works better when services, together with products,
create solutions aligned with business needs and opportunities.
The unique Cisco Lifecycle approach to services defines the requisite activities at each phase of
the network lifecycle to help ensure service excellence. With a collaborative delivery methodology
that joins the forces of Cisco, our skilled network of partners, and our customers, we achieve the
best results.
• Advanced multipoint controls for event and meeting customization
• Flexibility: Several different modes (for example, VIP, broadcast, and training) for different types of events (for example, meetings, presentations, and virtual roundtables), and sophisticated enhanced features such as audience polling
• Cost-effective delivery of live in-person events that can scale worldwide, giving audiences an exceptional opportunity to interact and experience events and personalities impossible before
With the provision of the services mentioned above i believe cisco telepresence will satisfy the wants and desires of its users.
4 - Managing a CTP project involved a number of components. In your opinion, what is the best method of planning the evaluation of these components?
The Cisco TelePresence Essential Operate Service(the important component)
Even when Cisco TelePresence is expertly deployed, enterprises still need ongoing support and maintenance to safeguard all of the essential components of the solution. However, given the nature of the solution and its many components (hardware and software; voice, video, and data; and room environmental attributes), enterprises need dedicated, system-level support and maintenance to protect their Cisco TelePresence investments.
The Cisco TelePresence Essential Operate Service helps enterprises realize the cost savings and productivity gains that the Cisco TelePresence solution makes possible by delivering a reliable, high-quality meeting experience. Organizations gain 24-hour, 365-day-a-year access to a comprehensive support environment that addresses all aspects of Cisco TelePresence technology—voice and video, software and hardware—with a single, integrated service.
Enterprises gain global, full-time access to highly trained engineers who have a deep understanding of Cisco Unified Communications products and technologies and who specialize in complex IP communications environments. This system-level technical support—whether provided by Cisco or by Cisco certified ATP partners—can help enterprises quickly and cost-effectively resolve issues with any aspect of the Cisco TelePresence solution. If a problem arises with the technology, enterprise IT administrators don't have to determine if the problem lies in the voice, video, or IP aspects of the solution. Instead, this consolidated support model means that one telephone call—or one push of a button on a Cisco Unity® IP Phone—connects administrators with a highly trained technical engineer with deep experience with complex IP communications network issues. These engineers can quickly identify an issue and, if necessary, facilitate collaboration across multiple Unified Communications technology experts to accelerate the resolution of any Cisco TelePresence problem.
Enterprises also gain fast access to replacement parts. The Cisco TelePresence Essential Operate Service includes two Advanced Hardware Replacement options with onsite installation, providing enterprises with parts delivery and replacement by the next business day or within four hours on the same business day, depending on the needs of the organization. The service also includes ongoing operating system and application software updates, strengthening the reliability, functionality, and stability of Cisco TelePresence application software.
In addition, enterprises gain registered access to an array of powerful, industry-leading online support and information systems. These include interactive consulting tools, a comprehensive database, and knowledge transfer resources available through Cisco.com. This robust set of Cisco technical tools and product information increases the self-sufficiency and Unified Communications expertise of internal IT staff, improving productivity while protecting the Cisco TelePresence investment. All in all the goal of project communications management is to ensure timely and appropriate generation, collection, dissemination, storage, and disposition of project information. According to this case, CTP make so much planning and methods, their final goal is also communicate with the clients and get the information they need to help perfect the CTP system and get better profit. So i believe the most important component is project communication management.
whittmanhart project- shum siew pei 1000820160
1. Based on the article, the Whittmanhart project team consists of 8 people who filled the 11 roles of designer and developers. Which tools do you think the project manager used to ensure that the resources were allocated according to the project activities?
The project manager may use the project management software, Gantt charts or milestones to ensure that the resources were allocated according to the project activities. At the beginning of the project, the project manager has to develop a Gantt chart which is time base schedule for the project team to carry out their own tasks and finish it on time. The project manager can also create milestones to emphasize important events or accomplishments on projects.
The project team can use high-end tools that provide enterprise project management capabilities and integrate all aspects of project management. So the project can benefit from using some type of project management information system to coordinate and communicate project information.
The project may have each team member to prepare a monthly or even weekly progress report that describe what the project team has accomplished during a certain period. So that, the project manager is updated by those development in the project team and make sure the team meet the performance objectives of the project.
The project manager must also provide strong leadership to steer the project to successful completion. They must not get too involved in managing project changes. Project manager should delegate much of the detailed work to project team members and focus on providing overall leadership for the project in general. He or she must focus on the big picture and perform project integration management well to lead the team and organization to success.
4. The article mentioned that “One of the key roles is ensuring that there is communication between all of the parties involved in the project.” In your opinion, how did the project manager manage the project communications?
In my opinion, communication is the oil that keeps the project running smoothly. Project communication plan of some type should be created for the project and a stakeholder analysis for project communication helps to determine communications needs for different people involved in a project.
Various methods for distribute project information include formal, informal, written or verbal which are important to determine the most appropriate means for distributing different types of project information. As the number of people that need to communicate increases, the number of communications channels also increases.
The project manager is the interface between the customer and the development team. He or she is responsible to ensure that the team meets or if possible exceeds the customer’s requirements. To improve project communications, project manager and his or her teams must develop good conflict management skills as well as other communication skills. A problem-solving approach to manage conflict is often the best approach.
Besides, the project manager in order to improve project communications, has to learn how to run more effective meetings, how to use e-mail, instant messaging, and collaborative software more effectively and how to use templates for project communications.
CC211-HJP Consulting-Sudan ePassport
Andre Giovani/1000818353
question number 2&3
2. According to the HJP Consulting project workflow diagram, there are four phases of work related to testing. Name the test done and who were involved in those tests (as testers). Categorise the test according to the four phases learnt in theory.
The tests and the testers:
Interoperability/conformance test tested by HJP Consulting and Ministry of Interior of Sudan
System (site) acceptance test tested by HJP Consulting and Ministry of Interior of Sudan
Factory (site) acceptance test tested by HJP Consulting and Ministry of Interior of Sudan
System integration test tested by HJP Consulting and Kushite Intergrated Co.Ltd
Component or unit test tested by HJP Consulting and Germany, Slovenia, France,Switzerland
Categorize the test according to the 4 phases learnt in theory
The tests and the phases
Interoperability/conformance test(phase: user acceptance testing)
System (site) acceptance test (phase:System testing)
Factory (site) acceptance test (phase:Integration testing)
System integration test (phase:System testing)
Component or unit test (phase:Unit testing)
3. Analyse which project management process groups were affected to cause the conclusions listed in lesson learnt. Elaborate your reasons.
Based on the article, there are 3 lesson learned:
-internal work packages and supply chain activities must be coordinated by a single project management
-qualifications plans for components must be agreed between issuer and supplier in a very early stage
-a formal change management process must be installed right from the beginning
Actually, there are some project process groups: initiating processes, planning processes, executing processes, monitoring and controlling processes. Project management groups that affected to cause the conclusion like above is Initiating Processes. In the article showed that System Integrator and Operator of IT System ( Kushite Integrated Co.Ltd that owned 100% by MOI) take the responsibility of initiating processes. Initiating processes include defining and authorizing a project or project phase. To initiate the project, someone must be define the business need project, someone must sponsor the project and someone must take the role of project manager. It means the project will controlled by single project management because of there is only one project manager. Initiating processes take place during each phase of a project. It means all the planning must be done in the early of each phases. The change of the plan in the project will changed all things and can be different project phase.
question number 2&3
2. According to the HJP Consulting project workflow diagram, there are four phases of work related to testing. Name the test done and who were involved in those tests (as testers). Categorise the test according to the four phases learnt in theory.
The tests and the testers:
Interoperability/conformance test tested by HJP Consulting and Ministry of Interior of Sudan
System (site) acceptance test tested by HJP Consulting and Ministry of Interior of Sudan
Factory (site) acceptance test tested by HJP Consulting and Ministry of Interior of Sudan
System integration test tested by HJP Consulting and Kushite Intergrated Co.Ltd
Component or unit test tested by HJP Consulting and Germany, Slovenia, France,Switzerland
Categorize the test according to the 4 phases learnt in theory
The tests and the phases
Interoperability/conformance test(phase: user acceptance testing)
System (site) acceptance test (phase:System testing)
Factory (site) acceptance test (phase:Integration testing)
System integration test (phase:System testing)
Component or unit test (phase:Unit testing)
3. Analyse which project management process groups were affected to cause the conclusions listed in lesson learnt. Elaborate your reasons.
Based on the article, there are 3 lesson learned:
-internal work packages and supply chain activities must be coordinated by a single project management
-qualifications plans for components must be agreed between issuer and supplier in a very early stage
-a formal change management process must be installed right from the beginning
Actually, there are some project process groups: initiating processes, planning processes, executing processes, monitoring and controlling processes. Project management groups that affected to cause the conclusion like above is Initiating Processes. In the article showed that System Integrator and Operator of IT System ( Kushite Integrated Co.Ltd that owned 100% by MOI) take the responsibility of initiating processes. Initiating processes include defining and authorizing a project or project phase. To initiate the project, someone must be define the business need project, someone must sponsor the project and someone must take the role of project manager. It means the project will controlled by single project management because of there is only one project manager. Initiating processes take place during each phase of a project. It means all the planning must be done in the early of each phases. The change of the plan in the project will changed all things and can be different project phase.
Subscribe to:
Comments (Atom)