Question 2:
Recommend a type of test (other than the ‘rating scheme’) to know if the users consider the information system as fit for its purpose. In your opinion, when should this test be best performed and why.
Instead of using ‘rating scheme’, I recommended that user acceptance testing is another alternative choice for PTM to evaluate whether the information system as fit for its purpose. User acceptance testing is an independent test performed by end users to test whether users can accept the delivered system in reality. As the result, PTM can evaluate through the results gathered after user acceptance testing done. By doing this, PTM will be able to know the information is as fit for its purpose and requirements or the system is not fulfill its purpose. In my opinion, user acceptance testing should be performed during the training courses for PTM, palm oil mill personnel, engineering consultants and university students. During the training, trainees are the end users of the information system and from their comments and opinion, PTM can know the user prior of accepting the system and based on the results gathered after performing the user acceptance testing, PTM can focuses on the business fit of the information system to the PTM.
Question 4:
The ‘Biomass Information Service and Awareness Enhancement Program’ consists of a number ‘sub-projects’ (i.e. Biomass Energy Technologies, Technologies Applications Database, Training Courses, Technology Information Exchange Services, etc.). If you were the Project Manager, how would you develop the work breakdown structure? Explain in details, whether it would be organized by product or phase with supporting diagram.
A Work Breakdown Structure is a task-oriented family tree that captures all the work of a project in an organized way, similar to an organizational chart. It is often portrayed graphically as a hierarchical tree[1]. If I was the Project Manager, I will develop by using decomposition all the tasks into sub-projects. A WBS organized by phase will be the best choice for developing it since the biomass activities were needed a lot of tasks in order to complete the main project. Moreover, WBS organized by phase can clearly stated out all necessary tasks in Biomass project and Project Manager can well organized all resources into every level of WBS. Outputs of each task can also easily to recognize by Project Manager during the project’s time. As shown below, biomass projects can be divided into several sub-projects and all tasks were involved many people and different deliverables. Each sub-project should apply the 100% rule so that Project Manager can ensure every level of WBS can be complete in time [2].
References:
[1] James R. Chapman.(2007). Work Breakdown Structure (WBS). Retrieved on July 27, 2009 from http://www.hyperthot.com/pm_wbs.htm
[2] Wikipedia. (2009). Work breakdown structure. Retrieved on July 27, 2009 from http://en.wikipedia.org/wiki/Work_breakdown_structure
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